Order Information
   
General Information  
This web site is updated frequently. You can find the latest information about our products here. You are welcome to contact us by e-mail or fax, if you need more information in details.
 
   
Quotation  
Our prices will be varied with quantity and size, so we will offer the quotation individually. Therefore, please let us know the size and quantity you are interested. And make sure you have complete company and contact information. We will contact you as soon as possible.
 
   
Minimum Order  
Our minimum order to all foreign countries is 20 plants per item and US$2000 per order. Now, we offer another choice to place your small quantity order. As we attend international orchids shows quite often, we also take pre-order around the show area. So the minimum order for the show pre-order could be US$500. Please contact us for our show schedule.  
 
Wholesale Discounts  
We might offer discount for large quantity order. Please contact us for the details.  
Payment  
1. Advanced full payment by T.T. before shipment.  
2. U.S. check is also acceptable.  
Shipment will be arranged to you within 20 days after receive T.T. or confirm cash of the check.  
   
Documents  
We provide each order with a CITES (Convention of International Trade of Endangered Species) Permit and a Phytosanitary Certificate. Overseas customers must supply the necessary documents and Import Permit in accordance with government regulations. Consult your country's Agricultural Authorities.
 
   
Substitutions  
Substitutions are not made without your consent. In cases where an item is out of stock and substitutions are authorized, we will select plants with approximately the same or greater value, size and expectancy.
 
   
Packing  
All plants are sent bared root, unless special inquiry is informed. With our high standard of packing ensures your plants will arrive in excellent condition. All plants are labeled to the best of our knowledge. We make every effort possible to maintain the highest standards of quality.
 
   
Shipping  
Plants will be arranged within 20 days after confirm the receipt of your payment. All plants will be shipped by Air Cargo or by EMS ( Express Mail Service). Please advise preferred method of shipping such as routing, port of entry and another special require.
 
   
We guarantee that each order we ship is top quality, is in prime condition , packed properly and will reach you in good, live , growing condition. In case of any damage happened while transportation, please notify us within 7 days upon receipt of shipment.
 
 
 
  E-mail: water.orchids@msa.hinet.net